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The tour kicked off in February in San Diego and reached 10 countries across three continents. On Sept 6, Justin announced he was taking a break for health reason.
On Sept 15, more tour dates running through Oct 18 came along. With today’s announcement, the remaining dates are officially postponed to potential new dates subject to venue and date availability.
PR Worldwide on its Instagram page had announced a 14-day window from Oct 7 to 20 for ticket holders to submit their request to either retain or refund their tickets via a Request Form that will come in their registered email for the purchase.
While existing tickets are still valid for the new date, a new ticket for the rescheduled show will be reissued to ticket holders who wish to retain their tickets once the date is announced. If the venue and layout remain the same, they may expect to retain the same seats.
As for refund, only the face value of the tickets without the ticket fees, processing fees and bank charges will be refunded as per the purchase terms and conditions which could take up to 30 days depending on the processing bank.
However, refund and re-issuance of new tickets for purchases made through any unauthorised third-party will not be entertained.
To look into any specific complications regarding the matter, ticket holders may check out PR Worldwide Instagram post as well as its social pages for more information in detail.
