- Customers using banking apps for Lloyds, Bank of Scotland, and Halifax reported seeing other users' transaction histories on their accounts.
- The technical glitch occurred on Thursday morning, with some users able to view transactions from multiple different accounts for a short period.
- While transactions were visible, Lloyds Banking Group confirmed that customers could not access account numbers or names, and assured that no one had access to other people's accounts.
- One customer reported seeing benefit payments from the Department of Work and Pensions, which include National Insurance numbers as payment references.
- Lloyds Banking Group quickly identified and resolved the issue, apologised for the incident, and stated they are reviewing what happened to prevent future occurrences.
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