PUTRAJAYA: The Federal government plans to introduce a licensing regime for e-commerce platform operators, including foreign platforms offering services to Malaysian consumers, under a proposed E-Commerce Bill.
Domestic Trade and Cost of Living Minister Datuk Armizan Mohd Ali (pic) said the proposal was among the key measures being considered to strengthen the legal framework governing the country’s e-commerce ecosystem.
He said the move aimed to enhance platform operators’ accountability, ensure compliance with Malaysian laws and create a safer, more transparent and responsible e-commerce environment.
“The proposed E-Commerce Bill aims to establish a more comprehensive legal framework in line with the rapid growth of the digital economy and the increasingly complex challenges associated with online transactions.
“The proposed regulatory measures will also be refined, taking into account the jurisdictions of the relevant ministries and agencies, as well as appropriate implementation requirements,” he said here on Wednesday.
Armizan said his Ministry of Domestic Trade and Cost of Living (KPDN) is continuing efforts to strengthen the legal framework through a steering committee meeting on the drafting of the proposed Bill, which he chaired.
“The meeting followed the Cabinet’s approval on July 8 of the proposed policy resolution for new legislation relating to e-commerce, as well as the government’s commitment to introduce the Bill during the tabling of Budget 2027.
“The proposed legislation is centred on four key areas: consumer protection, defining the responsibilities of platform operators and online sellers, establishing efficient dispute resolution mechanisms, and aligning national laws with international model laws,” he said.
Armizan said consumer protection measures would include stronger enforcement against cross-border e-commerce platforms selling products and services directly to Malaysian consumers.
He said the Bill will also clarify the responsibilities of platforms, sellers and consumers to create a fair online business environment, particularly in protecting local traders from unfair competition.
“The government wants to ensure that all parties, including foreign-based platforms and sellers, are subject to appropriate levels of accountability and compliance.
“The Bill will also emphasise faster, more accessible and cost-effective dispute resolution mechanisms, while ensuring that national legislation aligns with global best practices to support cross-border trade,” he said.
