- Welcome Break Rotherham on the M1 has been rated the UK's top motorway service station with a 99 per cent satisfaction rate in a Transport Focus poll of 37,000 motorists.
- Watford Gap Northbound on the M1 ranked lowest for overall satisfaction, with its southbound site also placing in the bottom five.
- Opened in January 2025, Rotherham is one of the UK's newest motorway services, whereas Watford Gap opened in November 1959 and is the joint oldest.
- Operator Roadchef, which runs four of the five lowest-ranked services, has announced a £300 million investment plan over the next five years.
- While accessibility for disabled visitors improved, drivers expressed lower satisfaction regarding value for money on food, EV charging, and HGV facilities.
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