- Uber is launching a new in-app audio recording feature for passengers, aiming to provide extra peace of mind during journeys.
- Passengers can activate the recording before or during a trip, with the audio encrypted and stored securely on their device.
- Recordings are only accessible to Uber if uploaded as part of an official safety report; otherwise, they are deleted after two weeks.
- Drivers will be informed if audio recording is active and have the option to cancel the booking without incurring any penalty.
- Uber is also introducing a verified badge for passengers who have had their personal details cross-checked or uploaded official identification, which will be visible to drivers.
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