Why UK businesses are urging customers to pay by cash

Business & Finance
17 Oct 2026 • 3:45 PM MYT
The Independent
The Independent

The world’s most free-thinking newspaper

Why UK businesses are urging customers to pay by cash

  • Over half of UK consumers (54 per cent) visited a business encouraging cash payments in the preceding eight weeks, according to research by cash network Link.
  • Venues encouraging physical currency included cafes, restaurants, independent shops, barbers, outdoor markets, and pubs.
  • Three-quarters of customers asked to pay in cash obliged, with compliance highest in Northern Ireland at 88 per cent.
  • The findings follow separate data showing one in seven high street small businesses went cashless over the past year, primarily due to fraud and security concerns.
  • Cash usage is expected to continue falling, accounting for just 4 per cent of all UK payments by 2035.

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