THE Department of Human Settlements and Urban Development (DHSUD) has maintained a clean record of zero overdue regulatory applications for the 10th consecutive week — a milestone achieved through sustained reforms and process improvements within the housing agency.
Secretary Jose Ramon Aliling commended the central office and its 17 Regional Offices (ROs) for sustaining the momentum, citing recent circulars that have strengthened and further streamlined regulatory processes to protect stakeholders.
Under existing policies, all regulatory applications must be acted upon within 15 days, whether through approval, denial, or the issuance of Notices of Deficiency of Requirements (NDRs), the agency said.
Since June, all ROs and the central office-based Housing and Real Estate Development Regulations Bureau have certified that every application was processed on time, it added.
To maintain project momentum while ensuring regulatory compliance, the housing department has issued several circulars introducing enabling and proactive measures designed to balance efficiency with stakeholder protection, according to Aliling.
"By strengthening our policies, we further streamline regulatory processes. However, faster processing does not mean weaker regulation. We remain committed to balancing the interests of all stakeholders, including the protection of homebuyers," the DHSUD chief said.
Aliling stressed that the improved performance was driven by reforms under the DHSUD 8-Point Agenda, which focuses on streamlining processes, digitizing systems, fostering an enabling regulatory environment, protecting homebuyers, balancing stakeholder interests, and eliminating corruption.
A strategic review and systematic centralization — followed by regional decentralization — diagnosed and addressed workflow bottlenecks, ultimately optimizing the agency's operations, the housing czar said.
"We continue to refine our processes to further accelerate service delivery without compromising the protection of all our stakeholders, including homebuyers," Aliling said.
"In line with President Ferdinand Marcos Jr.’s directive, DHSUD aims to provide more Filipino families with a life of greater dignity through access to safe, decent, and affordable homes," he added.
