Jollibee out to balance growth, customer value

Business & Finance
29 Jun 2026 • 12:08 AM MYT
The Manila Times
The Manila Times

One of the longest-running English broadsheets in the Philippines

Jollibee out to balance growth, customer value

HOMEGROWN fast-food chain Jollibee Foods Corp. (JFC) is looking to balance consumer value and profitable growth as it navigates inflation and higher operating costs while pursuing expansion in the Philippines and overseas.

The company plans to continue delivering value to consumers through product innovation, carefully managed price points and attractive meal offerings while protecting profitability through productivity initiatives, disciplined pricing, procurement savings and operational efficiencies.

"In a dynamic environment shaped by evolving consumer preferences, ongoing cost pressures, and rising expectations around corporate responsibility, we stayed focused on what matters most: staying passionate about superior taste, serving customers with joy, empowering our people, strengthening our brands, and investing for the future," Jollibee Group Global President and CEO Ernesto Tanmantiong said during the company’s annual stockholders’ meeting on Friday.

The company reaffirmed that the Philippines remained a key growth market, noting that despite an extensive nationwide presence, market penetration in many provincial municipalities remained at just around 15 percent.

It said further growth opportunities were in delivery and digital channels, new dayparts, menu innovation and deeper customer engagement. In the restaurant business, dayparting refers to the practice of tailoring menu offerings, service styles, and marketing strategies to meet customer preferences at different times of the day.

Shareholders were also told that in regard to the international business, the group was evaluating opportunities to support future growth, improve returns, allocate capital with discipline and enhance long-term shareholder value.

Jollibee earlier reported another record year, with 2025 systemwide sales reaching P455.1 billion, consolidated revenues totaling P305.1 billion, operating income at P20.2 billion and net income attributable to equity holders of the parent reaching P10.9 billion.

"The year 2025 marked another defining chapter in the Jollibee Group's growth journey — one that reflected not only the strength of our financial performance, but also the clarity of our strategic direction and the depth of our commitment to building a business that creates enduring value," Tanmantiong said.

Shares of Jollibee Foods Corp. on Friday slipped P3.50, or 2.59 percent, to close at P131.50 each.

 
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