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CIVIL servants in Malaysia have been urged to uphold the same standards of discipline and productivity under the new work-from-home policy, which comes into effect on April 15, the Chief Secretary to the Government, Tan Sri Shamsul Azri Abu Bakar, has said.
Speaking at the Taat Setia Madani event at the Selangor Youth and Cultural Complex in Section 7 on Friday, Shamsul Azri emphasised that the policy is not a licence for laxity or personal convenience.
“WFH does not mean one can lie down and rest or shop at supermarkets. The output and productivity must be the same because those who WFH must have clear key performance indicators,” he said.
He stressed that department heads must ensure proper implementation and close monitoring of the policy.
“The policy is part of civil service reform which emphasises the achievement of work results, not just physical presence,” Shamsul Azri added.
The Chief Secretary also reminded civil servants in Selangor to continue upholding loyalty to the king, the country, and the state Ruler, Sultan Sharafuddin Idris Shah.
“Loyalty is not only shown during official ceremonies, but needs to be applied in every decision and action, whether in the office or in the field,” he said.
Highlighting the broader responsibilities of civil servants, he said adherence to government policies should remain free from personal or narrow political interests.
“Civil servants do not just carry out administrative tasks such as processing forms or signing documents, but act as implementers of the government’s wishes to ensure the well-being of the people.
“Failure to implement policies is not just a weakness in the administration, but also has a direct impact on the people, such as aid not reaching them, facilities not being maintained, and security being compromised,” he warned.
Addressing current economic challenges, Shamsul Azri acknowledged that global uncertainties are placing significant pressure on the country, including sudden increases in oil subsidy costs.
He urged measures at all levels of government to reduce waste, including cutting electricity consumption, limiting physical meetings, and avoiding unnecessary overseas trips.
“The policy must be implemented properly and closely monitored to ensure civil servants remain productive, responsible, and committed, even while working from home,” he added.