Transitioning Human Resources (HR) from administrative support function to strategic execution & workforce intelligence

Business & Finance
5 Oct 2026 • 10:00 AM MYT
Zulkifly Baharom
Zulkifly Baharom

An HR practitioner, Sejahtera Leadership Coach & Gusi Peace Prize Laureate.

Image from: Transitioning Human Resources (HR) from administrative support function to strategic execution & workforce intelligence
FCIPD is the highest professional grade awarded for HR professionals who drive organizational & industry impact. Credit: CIPD

As Human Resource Development (HRD) practitioner, and Chartered Institute of Personnel and Development (CIPD) Chartered Fellow (FCIPD), I am indeed delighted that on Monday, 28 September 2026, FCIPD Neil Carberry OBE has commenced as Chief Executive of the CIPD, the professional body of HR and people development. Neil is the UK's leading business voice on employment issues. Neil comments, “I am excited about the ability the CIPD has to change economies for the better. All our major economic challenges of the past 2 decades come back to people, productivity & performance. That is only going to get more stark as job markets reshape around new technology. Resting on its proud history with professional specialism, the CIPD under my leadership will support our people leaders to make visible differences to the organizations in which they work, demonstrating once again that effective people practices performance at the heart of productivity and economic growth.” (www.cipd.org>neil-carberry-as-CIPD-chief-executive<)

Image from: Transitioning Human Resources (HR) from administrative support function to strategic execution & workforce intelligence
CEO Neil Carberry focused heavily on demonstrating how people professional drive performance, productivity & growth. Credit: CIPD

Neil aptly said, “For me, that starts with CIPD members. We must be advocate and trusted advisers for people professionals as they tackle the hardest questions in their organizations, providing evidence, standards, insight, practical support and a community they can draw on. We should walk side by side with CIPD members' as they face up to challenges and opportunities. But also have a responsibility to amplify that work & represent the expertise of our profession in boardrooms, to policymakers and across the wider business debate. The CIPD should be the place people turn to for the best thinking.”

In support of CEO Neil, on workforce intelligence & capabilities, I suggest the inclusion of key focus areas like shifting from static job descriptions to skill taxonomies, mapping what the organization knows how to do & moving talent to areas of high value. Orchestrating fragmented workforces by managing diverse ecosystems & embedding culture with micro-teams, gig workers, freelancers, and AI agents while collaborating with the poly-working dynamics.


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